Giver (Resource)

Here is what to do, one step at a time:

1. 1Type your email address and a password (at least 8 letters or numbers), then tap Next.
2. 2HelpLift shows your email back to you, nice and big. Read it slowly. If even one letter is wrong, your confirmation email will never arrive. If it is wrong, tap No, let me fix it.
3. 3Tick the little box that says Verify you are human. This proves you are a real person, not a computer program.
4. 4Tap the card that says Resource (Giver). That is you.
5. 5Tap the orange Yes, that is right button to finish.

1. 1HelpLift sends you an email. Open it and tap the link inside.
2. 2The link opens a HelpLift page called Finish confirming, like the one below.
3. 3Tap the blue Confirm and continue button. Until you do, your account is not ready yet.

If the email does not come:

• The email with my link has not arrived
• I clicked my link and it says it does not work
• I signed up on my phone and opened the email on my computer

This is your Settings page. You can come back any time and change your mind. Three things to decide:

• Name to credit you by, if you want one. You can leave it blank.
• Who gets to see your name? Choose Your name is shown (anyone can see it on the needs you support), Only the organisation sees you, or Nobody sees you (you stay private, even from the organisation; HelpLift still keeps the record so your help can be confirmed).
• Availability. Leave it on Available to keep hearing about matching needs by email.

Further down you can pick the kinds of needs and the provinces you care about. Leave a list empty and it means everything.

This is the main list of people needing help. Each card shows what kind of need it is, how urgent it is, and roughly where. Use the boxes at the top to narrow it down: by type of need, how urgent, province or city.

Your own dashboard also has a Suggested for me tab, picked just for you, and it always tells you why it picked something.

This is different from browsing needs. It is a list of every verified organisation, so you can find one by what it does, not only by what it happens to be asking for right now. Search by name, or filter by focus area, province, whether it can give Section 18A tax certificates, or whether it takes item donations.

Open an organisation's page and tap Follow to hear about its new needs first. Following never shares your details with them. It is one-way.

Tap a card to open its full page: a photo, the story behind it, which organisation posted it and, for a money need, a bar showing how much has been raised so far. If you already follow the organisation, a badge says so right here.

The Share button at the top sends it to WhatsApp, Facebook, or as a link, so you can ask friends to help too.

Tap I want to help on a need to open this form. You can give in three ways:

• Money. Type an amount. The screen shows you straight away exactly how much goes to the organisation and how much is HelpLift's fee. You do not have to give the whole amount: any part helps, and the need shows how much is still needed.
• Goods. Describe what you are giving, like clothes or food. The organisation will contact you to arrange the handover.
• A service. Describe what you will do, like fixing something or teaching a skill.

Then tap Commit to this contribution.

Giving cash or goods to an organisation that qualifies? Tick the box for a Section 18A tax certificate and fill in your tax details. It is never offered for a service. That is a SARS rule, not a HelpLift choice.

This is a separate list from needs. Here, an organisation introduces a missionary it vouches for: their story, where they serve, and how you can support them, whether that is ongoing support, a specific project, or a one-time trip.

This is called Drop or Collect. It is for when you have something to give but nobody has posted a need for it, like an old couch, spare school shoes or free tutoring.

1. 1Tap List something and say what you have. Add a photo if you can.
2. 2Say whether you will drop it off, or whether someone needs to come and collect it.
3. 3Give your phone number, so the organisation that claims it can contact you.

There is a Quick list button too. Use it when someone told you about something over WhatsApp and you just want it listed fast: one box to type into, one photo, and a phone number.

Organisations that take item donations hear about it first. If none of them claims it within 48 hours, it goes onto the public noticeboard.

This is your own dashboard. What needs doing now reminds you to confirm that your help actually reached someone. Tap Confirm this reached them and you are saying "yes, this really happened."

Underneath, simple tabs sort everything: Still going, Finished, Items I listed, Suggested for me and My details.

Plans change: the money is not there this month after all, or the item went somewhere else. Next to anything still waiting to be delivered, tap This isn't available anymore.

1. 1A small box opens asking why. A reason is required: the organisation sees exactly what you write, so one honest line is enough, like "I no longer have this item" or "I can't afford it this month."
2. 2Tap Confirm cancellation. The organisation is told straight away, so they stop waiting and can look elsewhere.
3. 3Changed your mind? Tap Never mind to close the box without sending anything.