Getting in and getting back in
How do I change my phone number or my email address
Your account itself has no phone number on it — your email address is how we reach you and it is also how you log in. While your account is still waiting to be confirmed you can change the email yourself, on the screen that says we have sent your link. Once it is confirmed there is no screen for that yet, so please use the contact form on the front page and ask us to change it. If it is a phone number you gave somewhere else that needs updating — for example the contact details on a Drop or Collect listing, so an organisation can reach you — open that listing and press Edit; that number is yours to change any time. We would rather tell you plainly what does and does not have a screen yet than pretend a button exists.
While you are here
- Am I an organisation or a Resource?
- Can I ask an organisation for something directly?
- The email with my link has not arrived
- I clicked my link and it says it does not work
- I signed up on my phone and opened the email on my computer
- I cannot remember my password
- How do I change my password
- Where do I log out
- I pressed sign up more than once
- I chose the wrong one when I signed up